Průběh záchrany dat


1. DIAGNOSTICS

Defective media diagnostics will determine the defect, the time required and the price for recovering the required data. You will be informed about the result of the diagnosis by calling on the phone number of your choice within two hours from submission of the medium for diagnosis. (diagnostics within 2 hours only when handed over at the headquarters)

2. DATA RECOVERY

We will rescue your data immediately after agreeing on the price and the time needed to save them. If the set time is too long for you, you have the opportunity to choose one of our express-fast options. If time does not matter to you and it is more of a price, we have the EcoHelp mode ready for you. If you do not select the execution mode, the order is executed in DATAHELP mode by default.

3. CHECKING SAVED DATA

After successful data recovery, you have the option to check the data before copying it to new media. We will send you a File list to e-mail address of your choice, where you can check whether the data we have saved is the one you want.

4. COPYING

After checking and possible selection of data, it will be copied to the data medium of your choice. CDs and DVDs are provided free of charge in two pieces. It is also possible to lend you a media (for a financial deposit) or to download data from our FTP server.

5. DATA TRANSMISSION

O ukončení záchrany dat Vás budeme informovat telefonicky nebo e-mailem. Dle výběru si budete moci obnovená data vyzvednout osobně, nebo Vám budou zaslána na uvedenou zasílací adresu.

6. PAYMENT ONLY IN CASE OF SUCCESSFUL DATA RECOVERY.

WHY DATAHELP

Free collection and diagnostics

You only pay for successful data recovery

High success rate

Zkušenosti od roku 2002

We can also do Apple (iPhone, iPad, iMac, Macbook)

We are platform independent: Android, Win, Linux, Novell, Mac OS

DATA RESCUE FROM ALL TYPES OF DATA MEDIA

  • hard disk, external disk
  • SD memory card, flash drive (USB)
  • internal memory of phone, tablet (Android, iOS)
  • iPhone, iPad, MacBook, iMac (Apple)
  • RAID array
  • NAS storage

DATA RECOVERY - SUCCESS DEPENDS ON THE CAUSE OF DATA LOSS

However, data loss from damaged media may not be definitive, a well-executed recovery is likely to succeed in the event of early intervention. There can be several causes of malfunction:

  • Physical damage (defective sectors on the disc, seized bearings, damage to the disc plates, electric shock damage,
  • Software causes that often involve file system corruption, operating system crashes, or virus infection.

But there are many more causes, each failure is unique in its own way and is preceded by various damage. Early detection of media failures and choosing the right course of action will significantly increase your chances of success.

Media recovery success rate more about success recovery
Hard disk and external hard disk 95 – 100 % more
Flash disk 98 – 100 % more
SD card 98 – 100 % more
Raid array 95 – 100 % more
SSD disc 98 % more
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